18.05.20

Important Notice for New Zealand - Avanti seat clamp voluntary recall

Voluntary Recall

AVANTI BIKES PRODUCT RECALL 


A New Zealand wide product recall has been issued by Sheppard Cycles New Zealand for the recall of various models of the Avanti Carbon road range of bicycles. 


Models affected: 

The following bicycles in the Avanti Carbon road range are various model year Corsa SL, Corsa ER, and Giro C outlined in the table below. 

 

MODEL YEAR (MY)    MODEL - GROUP A
MY14 Corsa SL 1.0
MY14 Corsa SL 2.0
MY14 Corsa SL Team
MY14 Corsa SL Team Frameset
MY14 Corsa SL Team Genesys
MY14 CORSA SL TEAM DEMO
MY14 FRAMESET CORSA SL 2
MY14 FRAMESET CORSA SL TEAM GENESYS
MY15 Corsa SL 1
MY15 Corsa SL 1 Womens
MY15 Corsa SL 2
MY15 Corsa SL 2 TDF
MY15 Corsa SL 2 Womens
MY15 Corsa SL Team
MY15 FRAMESET CORSA SL
MY15 FRAMESET CORSA SL TEAM
MY16 Corsa SL 1
MY16 Corsa SL 1 Womens
MY16 Corsa SL 2
MY16 Corsa SL 2 Womens
MY16 Corsa SL Frameset
MY16 Corsa SL Team
MY16 Corsa SL Team Frameset
MY17 CORSA SL 2
MY17 CORSA SL 2 WOMENS
MY17 CORSA SL TEAM
MY17 FRAMESET CORSA SL
MY17 FRAMESET CORSA SL TEAM
MY18 FRAMESET CORSA SL TEAM

 

 

 

 

 

MODEL YEAR (MY)    MODEL - GROUP B
MY16 Corsa ER 1
MY16 Corsa ER 2
MY17 CORSA ER 1
MY17 CORSA ER 2
MY18 CORSA ER 1 DISC
MY18 CORSA ER 2 DISC
MY18 FRAMESET CORSA ER
MY17 GIRO C 1
MY17 GIRO C 1 WOMENS
MY17 GIRO C 2
MY17 GIRO C 2 WOMENS
MY17 GIRO C 2 FRAME
MY17 GIRO C 2 WOMENS FRAME                
MY18 GIRO C 1
MY18 GIRO C 1 WOMENS
MY18 GIRO C 2
MY18 GIRO C 2 WOMENS

 

You can check the bottom bracket, at the bottom of the bike where the crank set is, for the details of the serial number and contact Customer Service below to confirm.

 

The affected bicycles were available for retail sale from 1 July 2014, both online and through independent bicycles dealers.

 

Defect & potential hazard: 

 

Model Group A 

It has been identified that model year (MY)14 to MY18 Avanti carbon fibre road bike Corsa SL

models have the potential for the seat clamp bolts to break, or for the frame to develop minor

hairline cracks in the frame over time (possibly due to overtightening) where the seat clamp bolts

enter the frame.

As a result of the bolts snapping and / or the frame developing a minor crack over time, there is a

risk or possibility for the seat post to slide downwards inside the frame whilst riding the

bicycle, which may cause the rider to lose balance and injure themselves and others.


Model Group B 

It has been identified that MY16 to MY18 Avanti Corsa ER and Giro C road bicycles may have the potential for the seat clamp bolts to break during use (possibly due to overtightening). There is a low risk or possibility for the seat post to slide downwards inside the frame whilst riding the

bicycle, which may cause the rider to lose balance and injure themselves and others.

 

What to do: 

Stop using the bicycles immediately and contact the retailer that you purchased the bicycle from to arrange for a replacement seat post clamp kit to be re-fitted.

This recall has been undertaken to ensure the safety of our customers as an ongoing commitment to maintain the highest possible standards of safety and product enjoyment at all times.

 

Contact details: 

For all enquiries, please contact Sheppard Cycles New Zealand on 0800 999 499 or customerservices@sheppardcycles.com.

AVANTI RIDERS